Questions to ask checklist: Wedding invitations

Experience:

How long have you been in business?

How much experience do you have with wedding invites?

What is your design background?

What types of printing processes do you offer?

Do you specialize in a specific printing process?

What do you recommend for my budget and style?

Can you provide me with the contact information for brides who recently used your service, so I can call or email for references?

 

Printing and offerings:

Do you print the invitations yourself, or just design them?

Do you offer custom invitations?

Do you offer templated style invitations?

What options do you offer for paper type?

What options do you offer for color?

What font options do you offer?

What ink options do you offer?

Is there a word or text limit?

Can I order other things through you as well, like programs, save the date cards, table place cards, escort cards, menus, etc?

Do you offer wedding packages?

Are there quantity discount?

 

Photos and images:

If I want to include a picture or graphic on my invitation, can you accommodate that?

What format do I need to provide the image to you in?

Do you have photo retouching available?

How much does it cost to retouch photos?

Can you convert color images to black and white or sepia?

Is there an additional cost to convert images?

 

Trends:

Are there any new styles, trends and color combinations I might want to consider? Which are the most popular?

What kinds of handmade or artisanal paper do you offer?

Can my invitations be printed on recycled paper and/or with soy-based ink?

 

Delivery and shipping:

What would it cost to mail my wedding invitation?

Once I place my order, how long will it take to have the completed invitations delivered?

Do you have rush-order available?

What are the extra fees?

If you are ordering from an online company, ask what are the shipping methods available?

What are the shipping costs?

If the invitation involves multiple pieces, can you assemble them?

What is the additional fee for this?

How will the assembly affect my delivery date?

Do you offer an invitation addressing service?

What is the charge for this?

What lettering style options are available?

Will the lettering push back my delivery date?

 

Payment and proofing:

When is payment due?

When can I expect to receive a bid from you?

Will I sign off on an invitation proof before you send my order to print?

If errors are made on invitations that were not on the proof, will they be corrected and reprinted at no additional cost?

How much time will it take to redo my order if there is a problem with it?

What is your refund policy if I cancel my order?

 

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